IT Cost Benchmarking: How Does Your Spending Compare?

Without benchmarks, organisations have no way to know if their IT spending is appropriate. IT cost benchmarking compares your spending against peers, revealing opportunities for optimisation and areas where investment may be insufficient.
What to Benchmark
- IT spend as % of revenue: Typically 3-8% depending on industry
- Cost per user: Total IT cost divided by number of users
- Run vs grow ratio: How much goes to operations vs innovation
- Cloud spend per workload: Compared to industry averages
Interpreting Results
Being above benchmark isn't necessarily bad. Perhaps you're investing more in innovation. Being below isn't necessarily good. Perhaps you're underinvesting in security or modernisation. Context matters as much as numbers.
Taking Action
Focus on the largest gaps between your spending and benchmarks. Investigate root causes. Develop specific plans to address outliers. Re-benchmark annually to track progress.
Benchmark your IT costs. Contact info@petatec.uk.
Strengthen the setup behind the advice.
Petatec supports cloud migration, cybersecurity, infrastructure optimisation, Microsoft 365, backup, monitoring and operational support.
Related Articles

IT Vendor Selection: A Structured Approach to Choosing Partners
A structured vendor selection process prevents costly mistakes and ensures long-term partnership success.

Vendor Consolidation: Simplifying Your IT Supplier Landscape
Vendor consolidation reduces IT management costs by 15-25% while simplifying operations.

Total Cost of Ownership: Beyond the Price Tag in IT Procurement
Purchase price is only 20-30% of total cost. TCO analysis prevents expensive surprises in IT procurement.